Account lifecycle

Export and close a personal FurDrive vault when verified controls allow it.

This page shows live status for a signed-in personal workspace. It must say when closure is unavailable and must not report completion until durable cleanup finishes.

Document status

Effective 27 August 2026

Export, file Trash, permanent purge, membership cancellation, offline copies, recipient copies, GDPR erasure requests, and full personal workspace closure are separate processes.

Your current export and deletion status

Export before closing

Export is optional. If you want a copy, prepare and save it before requesting deletion. It provides structured records and a protected file download map.

Open export and data controls to prepare it.

What personal closure covers

Choose immediate deletion with no recovery window, or deletion after 30 days with an option to recover your account before permanent deletion begins. Sharing is revoked when the request is accepted.

FurDrive must confirm that future billing has stopped before permanent deletion begins. A request is not a deletion-complete receipt. Completion is reported only after the required cleanup is confirmed. Refunds for unused paid time are reviewed manually; deletion does not issue an automatic refund.

Actions that remain separate

  • Cancelling Intelligence or another paid item stops renewal; it does not close a workspace.
  • Moving a file to Trash does not close an account.
  • Device-local files must be cleared from each device.
  • A revoked share cannot erase a recipient's downloaded copy.
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FurDrive keeps this information separate from veterinary records. These pages describe the service; they do not interpret a pet's health information.

Effective 27 August 2026

Account deletion | FurDrive