Your current export and deletion status
Export before closing
Export is optional. If you want a copy, prepare and save it before requesting deletion. It provides structured records and a protected file download map.
Open export and data controls to prepare it.
What personal closure covers
Choose immediate deletion with no recovery window, or deletion after 30 days with an option to recover your account before permanent deletion begins. Sharing is revoked when the request is accepted.
FurDrive must confirm that future billing has stopped before permanent deletion begins. A request is not a deletion-complete receipt. Completion is reported only after the required cleanup is confirmed. Refunds for unused paid time are reviewed manually; deletion does not issue an automatic refund.
Actions that remain separate
- Cancelling Intelligence or another paid item stops renewal; it does not close a workspace.
- Moving a file to Trash does not close an account.
- Device-local files must be cleared from each device.
- A revoked share cannot erase a recipient's downloaded copy.
GDPR and legal-retention boundary
Erasure and closure are not absolute. Organisation-controlled or clinic-held records, recipient copies, billing or security evidence, legal claims or holds, backups, and lawful retention duties require separate assessment by the responsible controller. The final workflow must document scope, exceptions, processor deletion, and the response provided to the person.